Which of the following is NOT a feature of effective communication skills?

Effective communication skills encompass various components that help individuals convey and receive messages clearly and constructively. Among these, active listening allows for a deeper understanding of the speaker's message, while clarity ensures that the message is expressed in a way that is easy to understand. Empathy plays a crucial role in communication by enabling individuals to connect emotionally with others, which can enhance mutual understanding and rapport.

Assumptions, on the other hand, can hinder effective communication. When individuals make assumptions, they can misinterpret messages, overlook critical information, or fail to engage with the speaker's actual intent. This behavior can lead to misunderstandings and a breakdown in dialogue, as it does not promote an open or thoughtful exchange of ideas. Therefore, the presence of assumptions is contrary to the principles that foster effective communication, making it the option that does not belong among effective communication skill features.