What is the essence of mediation in conflict resolution?

The essence of mediation in conflict resolution revolves around facilitating communication between the involved parties. Mediation is a structured process where a neutral third party, the mediator, assists individuals in discussing their issues, expressing their feelings, and identifying their needs and interests. This process allows the parties to communicate directly with one another in a constructive manner, promoting understanding and collaboration.

Mediators do not impose solutions, take sides, or overlook the conflict. Instead, they create a safe environment where each party can voice their concerns and work toward finding a mutually acceptable resolution. This emphasis on communication helps the parties involved to reframe the conflict, build rapport, and develop creative solutions that may not have been considered in a more adversarial approach.